A+ Return Policy
If, for any reason, you need to make a return, our A+ Return Policy has got you covered.
Due Date: Returns are accepted 14 days after the item has been received.
Collaborative Effort: Reach out to inform us of your intent to return through our contact form. We value your feedback and are here to assist you. Let us know why you are needing to return your item and if you are wanting to exchange the item(s) or simply receive a refund.
Rubric:
- Item should be in original packaging (partial credit available)
- Item should be unused with all components (partial credit available)
- Returns must be submitted within 14 days on delivery confirmation
Refund Requirement | Yes? | No? |
Refund submitted within 14 days of delivery confirmation | ✔️ Full refund eligible | Item not eligible for refund |
Item in original packaging | ✔️ Full refund eligible | When applicable, if mailing tube is missing from return, you are only eligible for a partial refund. 3 dollars will be subtracted from the refund for the cost of materials. |
Item unused with all components | ✔️ Full refund eligible | The cost of the missing/used components will be subtracted from you refund, so you will only receive a partial refund. |